How-To by Edition
This page replaces the older mixed persona stories with a cleaner edition-aware map.
The goal is not to show every kind of user. The goal is to show how the same core system behaves differently in Family, Roommate, and future Professional or white-label contexts.
Family
Common use cases
- morning launch
- after-school landing
- dinner cleanup
- weekly reset
- parent-child handoff clarity
Typical flow
- use Home Clarity to reduce confusion
- assign one or two visible responsibilities
- use Family Momentum to restart action
- use Family Check-In to review what worked
What success looks like
- fewer invisible reminders
- calmer transitions
- clearer definitions of done
- easier recovery after hard days
Roommate
Common use cases
- a package arrived and roommates should know
- supplies are running low and nobody wants to send the group chat message
- a guest is coming and everyone needs a heads-up
- rent or a bill is due and the house needs a reminder
- a task has been sitting open and the person who saw it can't take it
- a new roommate moved in and needs WiFi, trash day, and the landlord's number
- the house is starting to feel unbalanced and a calm reset would help
Typical flow
Day-to-day:
- Open the Board — see everything that needs attention at a glance
- Tap Got This! on anything you can handle, or Need Help if you genuinely can't
- Log a package, flag a supply, or post a guest notice in one tap using the quick-add chips at the top of the Board
- Check the Activity tab to see what's been happening — no group chat required
When the house information is missing:
- Go to the House tab and fill in WiFi, contacts, trash day, or house agreements
- New roommate joining? Share the Welcome Packet from More → Household — WiFi, parking, door code, contacts, and agreements in one screen
When the house feels off:
- Check the Household Pulse on the home screen — Smooth, Busy, Worth a Reset, or Needs Attention
- Tap it to open Insights for a full breakdown
- The Patterns section shows plain observations about the last 90 days — not judgment, just visibility
- If visible work is drifting, the Fairness section will show it without ranking individuals
- Reset the system before frustration becomes a personal conversation
For recurring household operations:
- Add regular items to the Recurring tab — trash pickup, rent due, filter changes, seasonal work
- They stay there for all roommates to see and reference
What success looks like
- nobody has to ask where the WiFi password is
- packages get noticed without a group chat thread
- supplies get restocked before they run out
- rent and bills get covered without a dedicated conversation
- a new roommate feels oriented in their first hour
- visible work stays close without anyone keeping score
- when the house drifts, the reset conversation happens calmly and early
Professional / White-Label
Common use cases
- role-based workflow packs
- repeatable team rituals
- operational resets
- branded support content
Typical flow
- preserve the shared HBK core
- adapt role names and workflow labels
- keep support no-shame and explainable
- branch only where the edition genuinely changes the operating model
What success looks like
- stronger clarity
- less duplicated documentation
- consistent product standards under different brand surfaces
Rule of Thumb
If the question is about principle, use the shared docs.
If the question is about tone, examples, or governance, use the edition docs.