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Frequently Asked Questions

HausFlow Roommate Edition​

What is HausFlow Roommate?​

HausFlow Roommate is the shared-living edition of HausFlow — built for adults coordinating a shared home as equals. No parent. No child. No boss. Just roommates who need to know what's going on without relying on group chats and memory.

The tagline is: Visibility Creates Coordination.

How is Roommate different from Family?​

HausFlow Family is for parent-kid coordination — assigning chores, earning points, reviewing completed work.

HausFlow Roommate is for adults who are peers. There are no roles, no reward stores, no points, and no approval chain. Every roommate has the same view. The goal is shared awareness, not supervision.

What does the Board do?​

The Board is the household heartbeat — a shared surface all roommates see in real time. It has six sections:

  • Open Tasks — tasks nobody has started yet. Tap Got This! to own one.
  • Supplies — flag items running low so someone can grab them.
  • Guests — post a notice so everyone knows who's coming and when.
  • Announcements — landlord inspection, water shutoff, anything the house needs to know.
  • Bills & Rent — post that rent or a bill is due. Any roommate taps Marked Covered when it's handled.
  • Packages — log a delivery so roommates know something is waiting.

Everything is shared live. If one roommate adds a supply item, every other roommate sees it immediately — no refresh, no sending a message.

What does "Got This!" mean?​

It means "I'll take care of this." One tap. The task moves to your active queue. The Board clears it from the open list so nobody else tries to claim it at the same time.

What does "Need Help" mean?​

It means "I've seen this and I genuinely can't handle it right now — can someone else?" A flag goes up on the task card so other roommates know it needs attention. When someone claims it with Got This!, the flag clears automatically.

It is not a complaint. It is useful information for the house.

Does the Board stay clean on its own?​

Yes.

  • Guest notices auto-archive the morning after the event date — no manual removing.
  • Announcements auto-archive after 14 days. Cards show a countdown so nothing surprises you.
  • Bill items disappear the moment someone taps Marked Covered.
  • Packages disappear when someone taps Picked Up.

What is the Household Pulse?​

The Household Pulse is a simple home-screen read on how the household is doing: Smooth, Busy, Worth a Reset, or Needs Attention.

It is based on how much is open across the whole house — open tasks, urgent supplies, pending bills, and tasks that need help. It is not a score. It is not ranking anyone. It is a signal that helps the house check in with itself before things pile up.

Tap the Pulse card to open Insights for a full breakdown.

What is the Activity feed?​

The Activity tab shows everything that has happened around the household — grouped by day. Got This! moments, supplies grabbed, packages picked up, bills covered, tasks completed. All in one place, without needing to ask anyone what happened.

Activity is free. It is not behind a paywall. Visibility is core to how the app works.

What is the Welcome Packet?​

The Welcome Packet is a single screen with everything a new roommate needs to get oriented: WiFi network and password, parking details, trash day, door code, key contacts, and house agreements.

Access it from More → Household → Welcome Packet. Share it with anyone who just moved in.

Where does the house keep its information?​

The House tab. WiFi, trash day, recycling day, lease renewal date, parking, mailbox, door code, building info, shared contacts, house agreements, and household notes — all in one place, editable by any roommate.

Changes show up immediately for the whole household. No group thread needed.

What are House Agreements?​

House Agreements are the shared expectations the household has decided together — quiet hours, guest policy, kitchen standards, and whatever else matters. They live in the House tab under House Agreements.

They are called Agreements, not Rules, because nobody imposed them. The house decided them together.

What does the Recurring tab do?​

The Recurring tab is where the household documents regular operations: trash pickup every Tuesday, rent due the 1st of the month, quarterly pest control, seasonal yard work.

Add them once. Every roommate sees them. Nothing gets forgotten because someone moved out and nobody else knew the filter needed changing.

Does HausFlow Roommate split expenses?​

No. And it will not. Bill splitting turns a coordination app into a financial platform, which is not what this is built for.

Bills & Rent is awareness-only: everyone knows what's due, and anyone can mark it covered. No amounts. No balances. No ledgers.

Is there a leaderboard?​

No. There is no leaderboard, no ranking, and no public comparison between roommates.

The Insights screen shows household-level health and fairness signals. If visible work is drifting, the screen says so — without naming who is or isn't pulling their weight.

How does a new roommate join?​

The existing household shares an invite code in HF-XXXX format. The new roommate downloads HausFlow Roommate, enters their name, selects "Join an existing household," and enters the code. They land directly on the shared Board.

What is free and what requires Pro?​

The core coordination layer is free: the Board, all six sections, Activity feed, House tab, Recurring, Household Pulse, and Welcome Packet.

Pro unlocks extended Insights history (monthly and yearly ranges) and priority features as they are added.

Core Questions​

What is HausFlow Family?​

HausFlow Family is a household coordination app for parents and kids. Parents assign chores, kids complete them and earn points, and the family stays on the same page — in real time, without the nagging.

The tagline is: Less Friction. More Flow.

Is this just a chores app?​

It is built around chores, but the real problem it solves is coordination: who owns what, what happens next, what repeats, and how the household recovers when routines slip.

Who is it for?​

Parents and guardians who want a calmer, more visible system for managing household responsibilities with their kids.

Do kids download a separate app?​

No. Everyone downloads the same app. The app detects your account role and shows the right shell — the parent dashboard for home leaders, and the kid task view for members. A kid on their own device will never see parent controls.

See Setting Up a Family Account for the full setup flow.

How does a parent get the app onto a kid's device?​

The parent generates an invite code or QR code from the Family screen. The kid downloads the app, enters the code or scans the QR on first launch, and their account is linked to the family with the kid role. From that point on, the app opens directly to the kid experience every time.

See Setting Up a Family Account.

Kids and Chores​

What do kids see when a chore is assigned?​

Kids receive an instant push notification the moment a parent assigns them a chore. The notification shows the chore name, point value, and a message from their parent. The parent's chosen role (Mom, Dad, Grandma, etc.) appears in the message instead of a first name. Kids can tap the notification to open the chore directly.

Can I choose what my kids call me in the app?​

Yes. During account setup, parents can pick a role title — Mom, Dad, Step Mom, Step Dad, Grandma, Grandpa, or Guardian. This title appears in notifications and messages kids receive. It can be changed any time from Settings → Household → Parent role.

Can kids ask questions before starting a chore?​

Yes. A "Got a question? 🙋" button appears on the chore detail screen before the kid starts. They type a message and it appears in the parent's review screen. Parents can reply inline.

Can a kid undo a submission?​

Yes. After marking a chore done, a "↩ Oops, take it back" option appears while the submission is still waiting for parent review. Tapping it pulls the submission back so the kid can add a note or proof photo and resubmit.

What are Daily Routines?​

Routines are time blocks — Morning, Afternoon, and Evening — that give kids a checklist for recurring daily tasks. Kids check items off during the block. If items are still incomplete 30 minutes before the block closes, the kid gets a reminder notification. Routines are free-tier features.

Proof and Approval​

What is photo proof?​

Parents can set a proof requirement on each chore:

  • None — no photo needed
  • Optional — kid can attach a photo but doesn't have to
  • Required — kid must attach a photo before marking done

The photo appears in the parent's review screen alongside the kid's completion note.

What is auto-approval?​

When a parent sets a chore to auto-approve, the chore approves automatically when the kid marks it done — no review step required. Points are awarded instantly. Good for simple, low-stakes chores you fully trust your kid on.

Family Board and Handled It​

What is the Family Board™?​

The Family Board is a shared pool of chores that any family member can claim on their own. Parents post tasks to the board instead of assigning directly. Kids see the board and can choose to pick one up at their own pace. Good for flexible tasks where it doesn't matter who does it.

Family Board™ is a Pro feature.

What is Handled It™?​

Handled It is a way for kids to log something they did on their own — took out the trash, fed the pets, cleared the table — without being assigned. Parents see the entry in a review queue and can acknowledge it with points. It recognizes effort that happens outside the normal assignment loop.

Handled It™ is a Pro feature.

Free and Pro​

What is free?​

The free tier includes:

  • 5 household members
  • 25 active chores
  • 5 routines per kid
  • 30-day history
  • 100 proof photos
  • All core chore assignment, completion, review, and approval features
  • Chore Library
  • Daily Routines
  • Push notifications
  • Real-time sync

What does Pro unlock?​

  • Family Board™
  • Handled It™
  • Scheduling (due dates and recurring day-of-week chores)
  • Calendar Planning (monthly calendar with per-kid color dots)
  • Unlimited members, chores, routines, history, and photos

Settings​

Can I turn off vibration?​

Yes. Go to Settings → Preferences → Sounds & haptics and toggle it off. The setting persists across app restarts.

What are quiet hours?​

A time window where the app does not send any notifications — useful for late nights and early mornings. Set it from Settings → Household → Quiet hours using start and end time steppers.

What is the Parent Mode PIN?​

A 4-digit PIN you can set to prevent kids from switching to the parent shell on a shared device. Kids who try to switch are asked for the PIN. If none is set, switching is unrestricted.

Privacy and Data​

Do you sell family data?​

No.

Can I delete my account?​

Yes. Go to Settings → Account → Privacy → Delete account. Deleting removes all your Convex data and permanently deletes your authentication account.

Can I export my data?​

Yes. Go to Settings → Account → Privacy → Export my data. This downloads all your data as a JSON file via the system share sheet.

Support​

How do I get help?​

Email info@mavarosystems.com.

What should I do if the system is making people more tense?​

Make it smaller. Reduce the number of active chores, shorten the notes, and give kids more time to complete things. More pressure is usually not the fix.